About us
Who We Are
HearFix is a South African hearing-care platform created to make access to professional hearing support simple, trustworthy and patient-friendly. We help you connect with independent, HPCSA-registered hearing-care professionals who provide personalised assessments, guidance and ongoing support.
Our goal is to make hearing care easier to understand and easier to access — wherever you are in your hearing-health journey.
Our goal is to make hearing care easier to understand and easier to access — wherever you are in your hearing-health journey.
What We Do
HearFix helps you:
• Find a trusted hearing-care professional
• Book a convenient hearing assessment
• Understand your hearing with clear, supportive explanations
• Explore suitable options if you need assistance
• Receive follow-up care and after-care support
We are not a clinic and do not diagnose or prescribe.
Instead, we connect you to qualified professionals who do.
• Find a trusted hearing-care professional
• Book a convenient hearing assessment
• Understand your hearing with clear, supportive explanations
• Explore suitable options if you need assistance
• Receive follow-up care and after-care support
We are not a clinic and do not diagnose or prescribe.
Instead, we connect you to qualified professionals who do.
Why We Created HearFix
Many people delay getting their hearing checked because they feel unsure, overwhelmed or don’t know who to trust.
HearFix was created to solve this.
We believe that:
• Hearing care should be accessible and uncomplicated
• People deserve clear, unbiased information
• Independent professionals provide the highest standard of care
• You should feel supported — not pressured
Our platform ensures that your first step toward better hearing is safe, simple and guided by qualified experts.
HearFix was created to solve this.
We believe that:
• Hearing care should be accessible and uncomplicated
• People deserve clear, unbiased information
• Independent professionals provide the highest standard of care
• You should feel supported — not pressured
Our platform ensures that your first step toward better hearing is safe, simple and guided by qualified experts.
How HearFix Works
1. You request an appointment
We receive your request and collect the information needed to assist you.
2. We connect you with a qualified practitioner
Your details are shared with a nearby, independent, HPCSA-registered hearing-care professional.
3. You attend your hearing check
The practitioner performs your assessment, explains your results and discusses possible next steps.
4. You receive ongoing support
If support is needed, your practitioner outlines suitable solutions — including demos or trials— and guides you through after-care and follow-up.
Our Commitment
At HearFix, we are committed to:
• Ethical, patient-centred hearing care
• Transparency and honesty
• POPIA-compliant handling of personal information
• Supporting independent professionals
• Providing reliable, easy-to-understand hearing-health information
Your hearing. Your comfort. Your journey.
• Ethical, patient-centred hearing care
• Transparency and honesty
• POPIA-compliant handling of personal information
• Supporting independent professionals
• Providing reliable, easy-to-understand hearing-health information
Your hearing. Your comfort. Your journey.
Who We Work With
HearFix partners exclusively with independent hearing-care professionals who are:
• Registered with the Health Professions Council of South Africa (HPCSA)
• Experienced in diagnostic hearing assessment and management
• Committed to ethical, patient-focused care
• These professionals determine their own fees, services and clinical recommendations.
Your Hearing, Supported Every Step of the Way
Whether you’re noticing changes in your hearing, seeking clarity or simply want a baseline test, HearFix helps you take the first step with confidence.
• Registered with the Health Professions Council of South Africa (HPCSA)
• Experienced in diagnostic hearing assessment and management
• Committed to ethical, patient-focused care
• These professionals determine their own fees, services and clinical recommendations.
Your Hearing, Supported Every Step of the Way
Whether you’re noticing changes in your hearing, seeking clarity or simply want a baseline test, HearFix helps you take the first step with confidence.
